The PenPals of Innovation: No Facts only Interpretations

When a group collaborates, empathy is often assumed to be present, but it is rarely the case. I believe it is a good idea for the group to highlight the need for empathy so that all voices are heard and the room is not dominated by the extraverts or the HiPPO: Highest Paid Person’s Opinion. In addition, when we consider where each person is “coming from” (empathy) and when we agree on ways of working, we are less likely to hold back on our suggestions or withhold beneficial critique.

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