Customer personalisation and relationships are more important now than ever–and they will be the key to success for businesses moving forward. As he aptly states,
âWhat we know is a drop, what we don’t know is an ocean.â – Isaac Newton
Patti Perez tells us how to enable a Drama-Free Workplace, Prevent Unconscious Bias, Sexual Harassment, Ethics Lapses, and Inspire a Healthy Culture
âIt is impossible for a man to learn what he thinks he already knows.â Epictetus […]
Charles Conn shares the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at.
“The decision-making that we rely on in society is fallible. It’s highly fallible, and we […]
EP 219: Humility Is the New Smart, Rethinking Human Excellence In the Smart Machine Age with Ed Hess
Edward Hess tells us the crucial mindset underlying NewSmart is humility–not self-effacement but an accurate self-appraisal: acknowledging you can’t have all the answers, remaining open to new ideas, and committing yourself to lifelong learning.
Howard Ross answers the question: âIs there anything we can do about it?â For those of us seeking to understand and confront their own biases to human resource professionals and business leaders determined to create more bias-conscious organisations in the belief that productivity, personal happiness, and social growth are possible if we first understand the widespread and powerful nature of the biases we donât realise we have.
Todayâs leaders are getting stuck at an ever-increasing rate as they reach outside their core capabilities in search of growth. After experiencing this himself, and observing countless other CEOs facing a similar battle, our guest decided to do something about it.
Being a good leader doesnât require being a bad person, and if you know what to look out for, you can keep your ego and hubris in check and become (and stay) a leader who is effective, successful, and good.