There is a lot of hype, hand waving and ink being spilled about artificial intelligence (AI) in business. The amount of coverage of this topic in the trade press and on shareholder calls is evidence of a large change currently underway. It is both awesome and terrifying.  

What started as an inquiry into how executives can adopt AI to harness the best of human and machine capabilities turned into a much more profound rumination on the future of humanity and enterprise. It is a wake-up call for business leaders across all sectors of the economy. Not only should you implement AI regardless of your industry, but once you do, you should fight to stay true to your purpose, your ethical convictions, indeed your humanity, even as our organisations continue to evolve. While not holding any punches about the dangers posed by AI, today’s guest uniquely surveys where technology is limited, and where the true opportunities lie amidst all the disruptive change that is currently underway.

Weak Human + Machine + Better Process > Strong Human + Machine + Inferior Process

More about John here:

https://thehumachinebook.com

Everyone wants to create new products and services, find new customers and markets, stay ahead of the competition, and work smarter instead of harder. 

Yet with all the focus and attention on innovation, the term has become an overused buzzword rather than a real, tangible concept. If you want to seriously pursue innovation—you need to strip away the hype.

Real innovators need to transcend the existing ideas, rules, and patterns to discover exciting new outcomes. They must step outside the best practice box and get their hands dirty. 

The spirit of a true innovator is rooted in wanting to do something that has never been done before, to solve problems that have never been solved, and to run through walls and leap over tall buildings to get there.

In his book, our guest—the retired chairman and CEO of Cree, a company that fundamentally changed the way people experience light and drove the obsolescence of the Edison light bulb—explains that innovation is fundamentally about people and tells us how to develop a mindset of creativity, risk-taking, and hard work. 

We welcome author “The Innovator’s Spirit: Discover the Mindset to Pursue the Impossible”, Chuck Swoboda

More about Chuck: https://www.innovatorsontap.com

Part 7 explores Dee Hock’s latest years from age 75-92 and his thoughts on what comes next.

This episode is my personal favourite.

Dee shares:

• Competition and Cooperation
• Thoughts on the future
• The impact of future technologies
• Parting advice for us all

Abstract:

52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of unorthodox convictions about organisation slowly growing in the mind of a young corporate rebel.

Today, according to the Visa 2019 annual report, payments and cash volume for the year was a staggering $11.6 trillion dollars, transactions processed on Visa’s networks totalled $138.3 trillion dollars and the year saw some 3.4 billion Visa cards in operation.

He is the man who imagined this reality, who had a once-deemed-impossible vision 52 years ago, a vision which has become a concrete reality today. He is a man who has a different view on what the next 50 years can deliver, but that vision will require a radical shift in mindset for every single one of us.

It is such an immense honour to welcome the founder and CEO Emeritus of Visa and author of the pioneering work “The Birth of the Chaordic Age” and its updated version “One from Many: VISA and the Rise of Chaordic Organization”, Dee Hock. 

http://www.deewhock.com/

Part 6 explores how Dee Hock created the conditions for Visa to emerge

Dee shares:

• How such a complex organisation made and implemented decisions.
• Self policing entities
• The dispersion of innovations
• Why Dee left Visa at the pinnacle of success
• Restoring the 200 acres of wild land
• Those 3 questions
• The Sante Fe Institue 
• The New Odyssey at 65
• Writing his book

Abstract:

52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of unorthodox convictions about organisation slowly growing in the mind of a young corporate rebel.

Today, according to the Visa 2019 annual report, payments and cash volume for the year was a staggering $11.6 trillion dollars, transactions processed on Visa’s networks totalled $138.3 trillion dollars and the year saw some 3.4 billion Visa cards in operation.

He is the man who imagined this reality, who had a once-deemed-impossible vision 52 years ago, a vision which has become a concrete reality today. He is a man who has a different view on what the next 50 years can deliver, but that vision will require a radical shift in mindset for every single one of us.

It is such an immense honour to welcome the founder and CEO Emeritus of Visa and author of the pioneering work “The Birth of the Chaordic Age” and its updated version “One from Many: VISA and the Rise of Chaordic Organization”, Dee Hock. 

http://www.deewhock.com/

Do you ever feel overwhelmed and powerless after watching the news? Does it make you feel sad about the world, without much hope for its future? The world is not as bad as the headlines would have you believe.

Today’s guest has spent the last ten years researching the damaging impact of the negativity bias in the news on our mental health and the health of our society, as well as investigating the impact of solutions-focused news. Her widely cited research has made her an influential figure within the movement for “Constructive Journalism”. 

As a partner at The Constructive Journalism Project, she writes for established and emerging news platforms; speaks on panels with leading thinkers, academics and journalists; delivers workshops and training to journalists and regularly speaks at universities and media conferences around the world., we welcome author of “You are What You Read” Jodie Jackson 

We talk: 

• How the information we consume informs our reality
• The psychological impact of negative news
• The opportunities of constructive journalism  
• How we can all adjust our media diets

More about Jodie here: https://jodiejackson.com

Part 5 explores how Dee Hock took on the challenge of Visa International, formerly known as Ibanco. 

Dee shares:

• How they rebranded Visa Globally
• Lessons from failure
• Leadership v Management
• How they pioneered, electronic point of sale terminals, electronic descriptive billing, magnetic stripe technology, debit cards, Visa travellers cheques, check guarantee system, global automated teller system, redundant data centres, and dozen of other innovations.
• Constantly pushing decentralisation of authority and functions.
• Dee’s philosophy of study to understand control

Abstract:

52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of unorthodox convictions about organisation slowly growing in the mind of a young corporate rebel.

Today, according to the Visa 2019 annual report, payments and cash volume for the year was a staggering $11.6 trillion dollars, transactions processed on Visa’s networks totalled $138.3 trillion dollars and the year saw some 3.4 billion Visa cards in operation.

He is the man who imagined this reality, who had a once-deemed-impossible vision 52 years ago, a vision which has become a concrete reality today. He is a man who has a different view on what the next 50 years can deliver, but that vision will require a radical shift in mindset for every single one of us.

It is such an immense honour to welcome the founder and CEO Emeritus of Visa and author of the pioneering work “The Birth of the Chaordic Age” and its updated version “One from Many: VISA and the Rise of Chaordic Organization”, Dee Hock. 

www.deewhock.com

Part 4 explores how Dee Hock took on the challenge of Visa International, formerly known as Ibanco.

Dee shares:

• How different countries lacked trust his tactics to bring them together
• The beautiful concept of the Visa cufflinks
• More of his wonderful philosophies

Abstract: 52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of unorthodox convictions about organisation slowly growing in the mind of a young corporate rebel. Today, according to the Visa 2019 annual report, payments and cash volume for the year was a staggering $11.6 trillion dollars, transactions processed on Visa’s networks totalled $138.3 trillion dollars and the year saw some 3.4 billion Visa cards in operation. He is the man who imagined this reality, who had a once-deemed-impossible vision 52 years ago, a vision which has become a concrete reality today. He is a man who has a different view on what the next 50 years can deliver, but that vision will require a radical shift in mindset for every single one of us. It is such an immense honour to welcome the founder and CEO Emeritus of Visa and author of the pioneering work “The Birth of the Chaordic Age” and its updated version “One from Many: VISA and the Rise of Chaordic Organization”, Dee Hock.

http://www.deewhock.com/

Dr. Tina Payne Bryson is the co-author (with Dan Siegel) of two New York Times Best Sellers—The Whole-Brain Child and No-Drama Discipline—each of which has been translated into dozens of languages, as well as The Yes Brain and The Power of Showing Up and the forthcoming Bottom Line for Baby. She is the Founder and Executive Director of The Center for Connection, a multidisciplinary clinical practice in Southern California. Dr. Bryson keynotes conferences and conducts workshops for parents, educators, and clinicians all over the world, and she frequently consults with schools, businesses, and other organizations.  An LCSW, Tina is a graduate of Baylor University with a Ph.D. from USC. The most important part of her bio, she says, is that she’s a mom to her three boys.

Tina joins us to explain how we can guide children through the Covid-19 pandemic.

You can learn more about Dr. Bryson at TinaBryson.com.

Part 3 explores how Dee Hock “educed” an organisation using “chaordic” principles. He highlights how we brought so many diverse people and their organisations together to form Visa. He also shares some fascinating philosophies. 

Dee shares:

• His philosophies of leadership and management 
• How we can arrange our time to be a good leader and even a follower
• How he found himself leading Visa, when only 3 years previously he was searching through bins as part of his role
• Internal models of reality
• His philosophy on what he calls the machine metaphor and how we live in such mechanical and command and control society
• The innovations that he led, including how his team built authorisation software for his vision of a digital world 
• His team’s agile working methods

Abstract:

52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of unorthodox convictions about organisation slowly growing in the mind of a young corporate rebel.

Today, according to the Visa 2019 annual report, payments and cash volume for the year was a staggering $11.6 trillion dollars, transactions processed on Visa’s networks totalled $138.3 trillion dollars and the year saw some 3.4 billion Visa cards in operation.

He is the man who imagined this reality, who had a once-deemed-impossible vision 52 years ago, a vision which has become a concrete reality today. He is a man who has a different view on what the next 50 years can deliver, but that vision will require a radical shift in mindset for every single one of us.

It is such an immense honour to welcome the founder and CEO Emeritus of Visa and author of the pioneering work “The Birth of the Chaordic Age” and its updated version “One from Many: VISA and the Rise of Chaordic Organization”, Dee Hock. 

http://www.deewhock.com/

Part 2 explores how just as Dee Hock decided to “retire on the job” by giving up on his desire to make an impact on the business world, a series of events gave him the opportunity to create a chaordic organisation that would eventually become Visa.

This episode includes the principles, that were the foundation of Visa:

• How Dee Hock used human ingenuity to empower those around him
• The challenges he and the team overcame
• The definition of Chaordic
• The definition of Educe
• Onion peeling the definitions of what made up the exchange of value 

Abstract:

52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of unorthodox convictions about organisation slowly growing in the mind of a young corporate rebel.

Today, according to the Visa 2019 annual report, payments and cash volume for the year was a staggering $11.6 trillion dollars, transactions processed on Visa’s networks totalled $138.3 trillion dollars and the year saw some 3.4 billion Visa cards in operation.

He is the man who imagined this reality, who had a once-deemed-impossible vision 52 years ago, a vision which has become a concrete reality today. He is a man who has a different view on what the next 50 years can deliver, but that vision will require a radical shift in mindset for every single one of us.

It is such an immense honour to welcome the founder and CEO Emeritus of Visa and author of the pioneering work “The Birth of the Chaordic Age” and its updated version “One from Many: VISA and the Rise of Chaordic Organization”, Dee Hock. 

http://www.deewhock.com/