“You know how I know what the real culture of a company is? [Two] things. Who gets the money and who gets promoted.”
Robert Burgelman, the Edmund W. Littlefield Professor of Management at Stanford Graduate School of Business and author of Strategy is Destiny and Inside Corporate Innovation, returns to The Innovation Show to discuss how companies renew themselves from the middle. His new paper with Sasanka Sekhar Chanda revisits three Intel decisions through James March’s model of exploration and exploitation. Top management keeps backing an autonomous initiative while it teaches the company something new, and support stops when the learning stops.
In this conversation, Robert reveals:
– The fab capacity rule that moved Intel from memory chips into microprocessors years before top management recognised the shift
– Why a margin rule told him more about Intel’s culture than any values statement, and how the same logic cost Intel the iPhone chip
– How Andy Grove spent $750 million on ProShare video conferencing, a business that never passed about $30 million
– Why Intel’s own people called its RISC processor a YARP, years before ARM made the architecture dominant in mobile
– The Grove line that sank Intel’s networking pitch
– Why the burden of proof always sits with the innovator
– The people map that helped build Nike’s women’s business, and why Infosys Consulting needed one
– How to spot a strategic inflection point by watching the rate of change in growth
– What a 3M executive told him about the famous 15% time
– Why the parking lot on Friday nights and Saturday mornings reveals your real innovators
Chapters:
00:00 Growth Problems Insight
01:18 Culture Money Promotions
02:31 Intel Weeds Seeds Setup
05:12 Three Intel Cases
10:02 Cognitive Rules ProShare
20:43 Define Autonomous Strategy
30:26 Intel Capacity Rule Shift
39:22 Strategic Context Battle
47:25 People Mapping Politics
53:58 Signals Inflection Derivative
57:00 Encouraging Autonomy 3M
01:02:46 Tragic Heroes Conclusion
01:05:16 Where To Find Paper
Read the paper (Stanford GSB working paper): https://www.gsb.stanford.edu/faculty-research/working-papers/autonomous-strategic-behavior-organizational-learning-top
Robert Burgelman at Stanford GSB: https://www.gsb.stanford.edu/faculty-research/faculty/robert-burgelman
This series is brought to you by Kyndryl, who run and reimagine the technology systems that drive advantage for the world’s leading businesses. With a unique blend of AI-powered consulting built on unmatched managed-service capability, Kyndryl helps leaders harness technology for smarter decisions, faster innovation, and lasting competitive edge. Learn more about Kyndryl and the Kyndryl Institute at https://www.kyndryl.com.
About the Host: Aidan McCullen is the 2025 Thinkers50 Innovation Award recipient, keynote speaker on AI, disruption, innovation and change, host of The Innovation Show, and author of Undisruptable: A Mindset of Permanent Reinvention (Wiley). https://theinnovationshow.io/about-aidan-mccullen
About The Innovation Show: the Thinkers50-recognised podcast where square pegs find their place in a world of round holes, with conversations with world-class authors, scientists and practitioners on disruption, innovation, change, transformation and leadership.
Website: https://theinnovationshow.io
Apple Podcasts: https://podcasts.apple.com/ie/podcast/the-innovation-show/id1148455669
Spotify: https://open.spotify.com/show/63nFKf4bsSWo3W72gWtOsK?si=b62d9614237c4450
YouTube: https://www.youtube.com/c/theinnovationshow
LinkedIn: https://www.linkedin.com/in/aidanmccullen