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From Postage to Paradigm Shift with Michael J. Critelli

Navigating Change and Reinvention: A Conversation with Michael J. Critelli

In this in-depth conversation, former CEO and Chairman of Pitney Bowes, Michael J. Critelli, shares insights on leading a company through periods of significant change and market disruption. Starting with a historical overview of Pitney Bowes’ evolution from a mail processing business to embracing global markets and adjacent market opportunities, Critelli discusses strategic thinking, the importance of innovation, and the necessity of constantly adapting business strategies. He highlights the challenges of competing with government and quasi-government entities, the importance of exiting markets strategically, and the need to centralize operations to stay competitive. The conversation also touches on the value of salespeople as ‘human sensors’ in identifying opportunities, the importance of R&D investment, understanding customer-driven value, and the role of leadership in navigating change. Critelli’s journey offers valuable lessons on staying relevant in evolving markets and the continuous rebalancing of organizational focus and resources.

00:00 Opening Remarks and Introduction to Today’s Episode
01:55 The Evolution of Pitney Bowes: Adapting to Change
03:43 Insights and Strategies from Michael J. Critelli
07:40 Reframing Competition and Embracing New Opportunities
12:45 Navigating the Complexities of Global Postal Services
20:35 The Art of Entering and Exiting Markets Strategically
36:43 Cultural Transformation and Organizational Change
45:25 Final Thoughts and Where to Find More

Find Mike here: https://www.mikecritelli.com

 

Trails Less Travelled: Innovation Lessons from former CEO and Chairman of Pitney Bowes, Michael Critelli Part 1

In this episode of ‘The Innovation Show,’ host Aidan McCullen sits down with the former chairman and CEO of Pitney Bowes, Michael Critelli.

Through a deep dive into Critelli’s career, we explore his penchant for the road less traveled, his transformative leadership at Pitney Bowes, and his insights on innovation, strategy, and foresight. From humble beginnings to leading a staple communications company through times of intense change, including the internet era, 9/11, and the recession, Critelli shares lessons on valuing potential over qualifications, listening to dissent, and the importance of constant adaptation in business and life.

00:00 Early Career and Joining Pitney Bowes

01:40 Climbing the Ladder: From Legal to Leadership

04:28 Reinventing Pitney Bowes: A Tale of Transformative Change

07:09 Embracing Agile Strategy: Lessons from the Front Lines

13:51 The Power of Listening and Adapting in Leadership

42:39 The Importance of Vision and Courage in Decision-Making 

44:47 Fostering a Culture of Continuous Learning and Innovation

Challenge-Driven Innovation with Bea Schofield

This episode of the Corporate Explorer series features a discussion with Bea Schofield, a specialist in Challenge-Driven Innovation (CDI), and various co-authors of the ‘Corporate Explorer Field Book’.

The podcast, supported by Wazoku, delves into how large organisations can foster innovation through a sustainable ecosystem using ‘Connected Collective Intelligence’. The conversation focuses on the principles of CDI, detailing a framework dubbed ‘LASSO’ for crafting effective challenges that stimulate creative solutions. It underscores the importance of setting clear boundaries to fuel creativity, ensuring challenges are actionable and specific, and aligning them with strategic goals to facilitate ownership and support within the organisation. The episode also covers strategic challenge framing, stakeholder engagement, solution evaluation, and prioritisation, offering insights into blending creativity with systematic processes for corporate innovation. Bea Schofield shares her perspective on the role of corporate innovators and the necessity of balancing ideation with execution to drive meaningful organisational change. 

00:00 Welcome to the Corporate Explorer Series: Launching the Field Book

00:15 Introducing Wazoku: Powering Sustainable Innovation

01:07 Diving Into the World of CDI with Bea Schofield

03:59 Exploring the LASSO Framework for Effective Challenges

07:44 The Importance of Support and Ownership in Innovation

17:19 Navigating Corporate Innovation: Strategies and Tools

20:41 Selecting the Right Channels for Innovation Challenges

21:58 Wrapping Up and Where to Find Bea Schofield

Corporate Explorer Series, Innovation Ecosystems, CDI (Challenge Driven Innovation), Connected Collective Intelligence, Ideation Process, Challenge Design, LASSO Framework, Problem Solving,  Collaboration,  Corporate Innovation

Ian Morrison Part 2 of The Second Curve

Ian and the host, Aidan McCullen, explore how companies past and present have navigated the transition from the ‘first curve’ – a state of established practices and security – to the ‘second curve’ of innovation and adaptation in the face of new technologies and markets. They discuss examples of organisations like HR Block, SGI (Silicon Graphics), and Volvo, and how they’ve managed to pivot or struggled with these shifts.

Ian offers profound insights into the societal move towards a knowledge economy, the importance of venture capital in disruptive innovation, consumer empowerment, and the geographical shift in economic power towards the Asia-Pacific region. Furthermore, they discuss the importance of organisational culture in adapting to change, the challenges of measuring success on the second curve, and the personal and societal impacts of these transitions.

The conversation concludes by emphasising the need for individuals and organisations to embrace uncertainty, leverage existing competencies, and prepare for a future that prioritises hyper-effectiveness and adaptive skills. 

 

00:00 Introduction to the Second Curve

00:31 Understanding the Shift from First to Second Curve

00:56 The Impact of the Second Curve on Organizations

01:44 The Second Curve and the Post-Industrial Economy

02:10 The Role of Knowledge in the Second Curve

02:48 The Power of Disruptive Innovation

03:03 The Shift in Consumer Power

03:34 The Geographic Transformation of the Second Curve

04:36 The Importance of People in the Second Curve

05:31 The Second Curve Mindset

06:25 The Dilemma of the Second Curve

09:02 The Role of Technology in the Second Curve

15:06 The Impact of the Second Curve on Individuals

18:24 The Future of the Second Curve

48:19 Conclusion: Embracing the Second Curve

 

Find ian here: http://ianmorrison.com

 

If Health is Wealth, America's Working Mothers Are Living in Extreme Poverty with Ann Somers Hogg

Working mothers are disproportionately bearing the burden of poor physical and mental health outcomes, on top of economic burdens amplified by parenthood. But this isn’t just an individual issue. What impacts the mother has negative ripple effects for children, families, employers, and our nation as a whole. In recent years, this burden has increased, along with women’s likelihood of dying after childbirth. The infographic below highlights the gravity of these burdens and the national toll this stress on working mothers creates. Working mothers are plagued by depression, anxiety, and burnout at higher rates than both working fathers and coworkers without children. Mental health issues are the leading cause of maternal mortality, which the CDC recently identified as preventable in 84% of cases. Health issues are compounded by economic distress, such as the cost of childcare, which has risen 214% since 1990, while average family income has only risen 143%. Missed days from work due to mental distress cost the economy over $47 billion.

Find the report here: 

https://www.christenseninstitute.org/blog/the-hug-that-americas-mothers-need-now/

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Ideation from Within with Kaihan Krippendorff

Kaihan Krippendorf Ideation from Within is a conversation about generating breakthrough ideas from within large corporations using the IDEAS framework. Kaihan Krippendorff shares his insights and experience in driving innovation and developing a portfolio of game-changing ideas. Learn how to imagine, dissect, expand, analyze, and sell ideas for transformative success.

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